When you visit or make a purchase from our website, we may collect certain personal information, including:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details
• Order history
• Device and browser information
• IP address and browsing activity

We collect this information when you:

• Place an order
• Contact us
• Subscribe to marketing communications
• Browse or interact with our website

We use your information to:

• Process and fulfil orders
• Provide customer support
• Communicate order updates
• Improve our products, services, and website experience
• Send promotional or marketing communications (only where permitted)
• Detect fraud, security risks, or misuse of our website

You may opt out of promotional communications at any time by using the unsubscribe link included in our emails.

Payment information is processed securely through third-party payment gateways and is not stored directly by Doro Packaging Pvt. Ltd.

We take reasonable precautions to protect your payment and personal information.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services.

Your data may be stored through Shopify’s data storage systems, databases, and secure applications.

For more information, please review Shopify’s privacy policy.

We may use cookies and similar technologies to improve website functionality, analyse traffic, and enhance user experience.

We may automatically collect technical information such as:

• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referral sources

You may choose to disable cookies through your browser settings; however, some parts of the website may not function properly as a result.

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers who assist with:

• Payment processing
• Shipping and logistics
• Website hosting
• Marketing and analytics

These third parties are only provided access to information necessary to perform their services.

We may also disclose information where required by law or to protect our legal rights.

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with the updated revision date. Continued use of the website following any updates constitutes acceptance of those changes.