Terms of Service
This website is operated by Doro Packaging Pvt. Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Doro Packaging Pvt. Ltd. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, including all policies referenced herein.
We reserve the right to update, modify, or replace any part of these Terms at any time. Continued use of the website following any changes constitutes acceptance of those changes.
By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have provided consent for any minor dependents to use this site under your supervision.
You may not use our products for any unlawful or unauthorised purpose, nor may you violate any applicable laws while using our services.
Any breach of these Terms may result in immediate termination of your access to our services.
We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (excluding payment information) may be transferred unencrypted across networks and adapted to technical requirements. Payment information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service or website content without written permission from Doro Packaging Pvt. Ltd.
We strive to ensure all information on this website is accurate and up to date. However, we do not guarantee that all descriptions, pricing, product details, or other content are complete, accurate, or current at all times.
The material on this website is provided for general information only and should not be relied upon as the sole basis for decision-making.
All products are subject to availability.
We reserve the right to modify, discontinue, or limit quantities of any product or service without prior notice.
As several of our products are handcrafted or customised, slight variations in colour, texture, finish, print placement, or detailing may occur and should not be considered defects.
We make every effort to display product colours and images as accurately as possible. However, we cannot guarantee that colours will appear accurately across all screens and devices.
All prices listed on the website are subject to change without notice.
We reserve the right to refuse or cancel any order placed with us. In such cases, we may attempt to notify you using the contact details provided at the time of purchase.
You agree to provide current, complete, and accurate billing and account information for all purchases made through our website.
Orders for customised, personalised, or made-to-order products cannot be cancelled, returned, or exchanged once production has begun.
Customers are responsible for ensuring that all customisation details, spellings, addresses, and uploaded artwork are accurate before confirming the order.
Doro Packaging Pvt. Ltd. will not be responsible for errors approved by the customer prior to production.
Delivery timelines mentioned on the website are estimates only and may vary due to operational, logistical, or courier-related factors beyond our control.
Delays caused by courier services, weather conditions, strikes, customs, or unforeseen circumstances shall not make Doro Packaging Pvt. Ltd. liable for compensation or damages.
Risk and ownership of products pass to the customer upon delivery.
Please refer to our Returns & Exchange Policy for detailed information regarding eligibility, timelines, and procedures.
We reserve the right to refuse returns that do not comply with our stated policies.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services.
Certain third-party services or links available through our website may direct you to external websites. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites
All content on this website, including but not limited to designs, artwork, graphics, photography, branding, text, and packaging concepts, is the intellectual property of Doro Packaging Pvt. Ltd.
No content may be copied, reproduced, distributed, or used without prior written consent.
Doro Packaging Pvt. Ltd. shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.
All products and services are provided “as is” and “as available” without warranties of any kind, except where legally required.
Your submission of personal information through the website is governed by our Privacy Policy.
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
In case of any questions about the Terms of Service, you can connect with us at info@doropackaging.com